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IT & Business Operations Lead |
Bridging Strategy, Systems, Security Ops & End-to-End Automation
Sweden, Europe
Executive Summary
Whether I'm stepping in as an IT & Business Operations Lead or consulting independently under the moniker Hackspett.org (The Woodpecker), my mission is simple:
I drill beneath the surface to find structural bugs, optimize operations, and align Cybersecurity & Compliance with Commercial growth.
📂 MY FOUNDATION: BRIDGING TWO WORLDS
My background is deliberately non-traditional. I started scaling business in unregulated markets, driving grassroots data advocacy with industry unions to build safety frameworks that directly influenced EU legislation.
To master secure operations, I transitioned into Enterprise IT Outsourcing.
For over a decade, I secured 24/7 high-stakes NOC/SOC environments like Government, Infrastructure and Healthcare.
I managed IAM, NOC, NET1, SOC, User & Penetration Testing, Patching, and Incident Response for 1,000,000+ end-users.
Simultaneously, I acted as a Fractional CTO, helping startups build scalable SaaS platforms & global e-commerce.
🛡️ THE PROOF: OPERATIONAL ROI
Infrastructure, Security Operations (NOC/SOC) & Automation:
Engineered patch management pipelines that stopped excessive incident escalations, halting financial bleed - saving millions, reducing internal stress and saving critical B2B enterprise contracts.
Strategy, Process & Compliance:
Delivered effective recommendations and changes to HR/Boards/Owners.
Startup Capital Efficiency:
Built scalable tech stacks for founders, eliminating premature IT hires, saving crucial early-stage runway.
500% Marketing ROI:
Scaled SMB revenue by fusing data-driven Digital Marketing with proven business strategies.
Validation & Control:
Delivered a 0% infection rate as Security Controller for both national Swedish TV (Ink Master) & RFID integrations (Biohax) - as well as validating secure biometric chips, proving embedded tech can be deployed without data privacy & tracking -risks.
Read more on businessinsider.com etc.
Experience
Hackspett.org - Swe
Principal Business & IT Consultant — Present
Conduct independent Business & IT audits & operations for EU organizations to uncover operational bottlenecks, tech bloat, and process vulnerabilities.Advise executive leadership on workflow optimization, helping transition traditional, manual processes into automated, modern operational frameworks.Deliver actionable, forward-looking technology and compliance roadmaps that align infrastructure with core business objectives.
- Independent Business & IT Audits:
- Data Engineering & Workflow Automation:
- Compliance & Infrastructure Roadmapping:
- Fractional Operations Management:
Tech Stack:
[Windows & Linux Server Mgmt][Digital Marketing - Google Ads & Analytics][Webbshop Mgmt][Social Media Mgmt][Python JavaScript Html Css][Google Gemini- Microsoft Co-Pilot- AI Mgmt][Revision, Mgmt, Functions & Security - Test Mgmt]
[Windows & Linux Server Mgmt][Digital Marketing - Google Ads & Analytics][Webbshop Mgmt][Social Media Mgmt][Python JavaScript Html Css][Google Gemini- Microsoft Co-Pilot- AI Mgmt][Revision, Mgmt, Functions & Security - Test Mgmt]
Keywords / Skills Indexed:
IT Audits, Data Engineering, Workflow Automation, Cybersecurity Govearnance, Risk Mitigation, Process Optimization, EU Regulatory Compliance, Technology Roadmapping, Fractional Leadership.
IT Audits, Data Engineering, Workflow Automation, Cybersecurity Govearnance, Risk Mitigation, Process Optimization, EU Regulatory Compliance, Technology Roadmapping, Fractional Leadership.
3M8.NET - Spain
Temporary Manager & Technical Account Manager. — 2024-2025
- Fractional Operations & Facility Leadership:
- Full-Stack Technical Account Management (TAM):
- Ironclad Discretion & Data Privacy Governance:
- Compliance Frameworks & Scaling: Engineered scalable frameworks to manage complex, non-traditional operational regulations (including specialized inventory systems, localized compliance mandates, and physical-to-digital access security control points).
Tech Stack:
[Google Business Suite][Digital Marketing - Google Ads & Analytics][Hostinger, Squarespace & AWS Cloud][Windows- Linux- MacOS- iOS- Android- Mgmt][Saleforce][Custom CRM Mgmt][Social Media Mgmt][Python JavaScript Html Css][Telegram Bots Creation & Mgmt][Google Gemini- Microsoft Co-Pilot AI Mgmt]
[Google Business Suite][Digital Marketing - Google Ads & Analytics][Hostinger, Squarespace & AWS Cloud][Windows- Linux- MacOS- iOS- Android- Mgmt][Saleforce][Custom CRM Mgmt][Social Media Mgmt][Python JavaScript Html Css][Telegram Bots Creation & Mgmt][Google Gemini- Microsoft Co-Pilot AI Mgmt]
Keywords / Skills Indexed:
Technical Account Management (TAM), Fractional Leadership, Operational Management, Data Privacy Governance, Physical Security, Regulatory Compliance, Infrastructure Scaling, High-Discretion Operations, Business Management, HR-Management, Consulting, Advisor, Auditor, Cannabis Cultivation, EU, Private Social Club.
Technical Account Management (TAM), Fractional Leadership, Operational Management, Data Privacy Governance, Physical Security, Regulatory Compliance, Infrastructure Scaling, High-Discretion Operations, Business Management, HR-Management, Consulting, Advisor, Auditor, Cannabis Cultivation, EU, Private Social Club.
TeleComputing, Visolit & Advania - SWE - Global
Data Engineer (ITIL) — 2013-2024
24/7 Critical Infrastructure Automation:
Managed live security testing, deployment, and automated patching chains under strict ITIL frameworks for high-stakes public and private sectors (hospitals, pharmacies, railroads, and maritime logistics) where absolute uptime and zero-downtime execution are mandatory.
Full-Chain Automation vs. 3 AM Friction:
Engineered end-to-end automated infrastructure remediation pipelines and self-healing data workflows. Shifted manual system tracking into automated deployment chains to resolve critical bugs silently at night—explicitly eliminating the operational friction of emergency 3 AM bridge calls to off-duty, sleeping specialists.
Advanced SOC & NOC Testing Operations:
Utilized high-pressure, off-peak night operations as a live sandbox to stress-test advanced SOC protocols, manage critical vulnerability patches, and remediate complex 3rd-line technical escalations safely away from active corporate traffic.
Data Engineering & Workflow Pipelines:
Designed and optimized secure multi-tenant routing paths and data engineering pipelines, successfully bridging the gap between rigid enterprise legacy environments and agile commercial business operations.
Incident Response & Vulnerability Remediation:
Acted as the definitive escalation tier for deep-rooted security bottlenecks, analyzing complex system logs, firewalls, and network telemetry to proactively hunt down structural bugs before they impacted client valuations.
Mastering corporate compliance frameworks, collaborating directly with senior in-house experts, and deeply reverse-engineering client environments to build custom, future-proof operational methodologies.
Tech Stack:
[Windows & Linux Server Mgmt][Microsoft- AWS- HP- Oracle- Google Cloud Infrastructure][Citrix- VM- Administration][HP Operations Administration, Surveillance & Alarms][Firewall, Router & Switch Configuration][Powershell Python JavaScript Html Css][User & Database Administration][Windows- Linux- MacOS- iOS- Android- Rasberri Pi- Mgmt][Remote Robotics][Test Mgmt; Patch, Functions & Security]
[Windows & Linux Server Mgmt][Microsoft- AWS- HP- Oracle- Google Cloud Infrastructure][Citrix- VM- Administration][HP Operations Administration, Surveillance & Alarms][Firewall, Router & Switch Configuration][Powershell Python JavaScript Html Css][User & Database Administration][Windows- Linux- MacOS- iOS- Android- Rasberri Pi- Mgmt][Remote Robotics][Test Mgmt; Patch, Functions & Security]
Keywords / Skills Indexed:
Data Engineering, Infrastructure Automation, Cybersecurity, ITIL Framework, System Patching, Incident Response, Vulnerability Management, Network Operations Center (NOC), Security Operations Center (SOC), Multi-Tenant Architecture, Cloud Operations, Outsourcing, 3rd-line, Tester, Test, QA.
Data Engineering, Infrastructure Automation, Cybersecurity, ITIL Framework, System Patching, Incident Response, Vulnerability Management, Network Operations Center (NOC), Security Operations Center (SOC), Multi-Tenant Architecture, Cloud Operations, Outsourcing, 3rd-line, Tester, Test, QA.
K.E. - Swe
CEO, Business Consultant, Department Manager. — 2008-2013
Full-Lifecycle Business Ownership:
Successfully established, scaled, and managed a multi-branch ecosystem spanning professional body modification, advanced laser aesthetics, and accredited vocational education, driving full P&L and operational accountability.
Franchise Executive Support:
Delivered integrated management and operational strategy across the franchise network. Standardized workflows, localized compliance protocols, and built quality control systems that ensured brand consistency and accelerated business growth.
National Media Compliance & QA:
Selected as the official Security and Hygiene Compliance Controller for the national television production Ink Master Sweden. Enforced zero-margin-for-error safety and regulatory parameters under intense broadcast conditions.
Grassroots Data Analytics & EU Advocacy:
Partnered with industry unions to introduce rigorous scientific analysis and structured health standards to a historically unregulated market. Gathered field data and led advocacy efforts that escalated all the way to policy talks and regulatory settlements in Brussels.
Vocational Educational Frameworks:
Collaborated with Hantverksakademin to design and implement formal, science-backed educational curricula for the industry, transforming tribal trench-knowledge into recognized, compliance-ready professional standards.
Tech Stack:
[Google Business Infrastructure][Digital marketing - Google Ads, Analytics, MailChimp][Social Media Mgmt][Photoshop][Microsoft Business Apps][Android User Level][Wordpress & Amazon Shop Mgmt]
[Google Business Infrastructure][Digital marketing - Google Ads, Analytics, MailChimp][Social Media Mgmt][Photoshop][Microsoft Business Apps][Android User Level][Wordpress & Amazon Shop Mgmt]
Keywords / Skills Indexed: Business Management, Operations Management, Franchise Network Strategy, Piercing, Marketing, SMB, Regulatory Compliance, Risk Mitigation, Data-Driven Advocacy, Vocational Education Frameworks, Quality Assurance, Public Relations.
Prescribed Projects & Boards
⁕ Enterprise Standardization: Active participant in the Swedish Institute for Standards (SIS). Engaging with rigorous national and EU/ISO frameworks for IT, data security, and business processes to guarantee absolute compliance
Read more here:
Svenska Institutet för Standarder.
⁕ Biotech Infrastructure: BIOHAX "It is something like from a "Black Mirror" episode (2019-2020). Responsible for validation, configuration, and installation of rfid-implants (ref).
Read more about it at Business Insider , NewYorkPost or Yahoo Finance
⁕ TV Production: Worked with revision, test & education in Workplace Hygien & Contamination on the TV production for INK MASTER - SWEDEN (2012)
Read more about it here: Aftonbladet
⁕ Board Member: Suppleant for Swedish ASAP & SRT (Swedish Piercing & Tattoo Standard orgs).
Read more: Sveriges Registrerade Tatuerare
References & Recommendations
Some of personal References & Recommendations
"He has an exceptional ability to cut through complexity, create clarity, and drive meaningful results. As a leader, he combines strategic thinking with a calm and confident presence that inspires trust and brings out the best in those around him. He is thoughtful in his decision-making, attentive to both people and outcomes, and consistently follows through on his commitments. Colleagues, stakeholders, and teams value his professionalism, integrity, and collaborative approach. A highly respected, dependable, and engaging leader who makes a positive impact wherever he is involved."References names are given by request.
"Kir was a fantastic mentor to me when I worked at TeleComputing. He is clear, knowledgeable and inspiring. His confidence in my abilities helped me develop and understand my own value in working life."
(Translated from Swedish)
References names are given by request.
(Translated from Swedish)
References names are given by request.
"It is my pleasure to recommend Kir, who worked with us at Heavenly Ink Tattoo & Piercing from 2007 to 2013. During this period, he progressed from apprentice to operational lead of our piercing department, demonstrating exceptional commitment, accountability, and professional growth. Throughout his years with us, Kir gained practical experience in procurement, inventory management, sales, customer relations, marketing, and day-to-day business operations. More importantly, he developed a strong understanding of business operations, commercial responsibility, and continuous improvement-skills that remain highly relevant regardless of industry. What distinguished Kir was his initiative and willingness to take ownership.
He consistently sought opportunities to improve processes, strengthen customer experience, and develop his area of responsibility while maintaining a high level of professionalism and reliability. Looking back, many of the qualities that have contributed to Kir's successful career in consulting, operations, and business development were already evident during his years with us. He possesses a rare combination of analytical thinking, operational awareness, perseverance, and personal accountability. Based on my experience working with Kir, I can confidently recommend him for roles requiring initiative, operational excellence, business understanding, and the ability to drive meaningful improvements. I am confident he will make a positive contribution to any organization fortunate enough to have him on their team."References names are given by request.
He consistently sought opportunities to improve processes, strengthen customer experience, and develop his area of responsibility while maintaining a high level of professionalism and reliability. Looking back, many of the qualities that have contributed to Kir's successful career in consulting, operations, and business development were already evident during his years with us. He possesses a rare combination of analytical thinking, operational awareness, perseverance, and personal accountability. Based on my experience working with Kir, I can confidently recommend him for roles requiring initiative, operational excellence, business understanding, and the ability to drive meaningful improvements. I am confident he will make a positive contribution to any organization fortunate enough to have him on their team."References names are given by request.
"I had the pleasure of working with Kir from January 2013 to January 2024 at Telecomputing, Visolit, and Advania, where he handled various responsibilities, including access management and NOC operations. During his time with us, Kir demonstrated great professionalism, dedication, and a strong sense of responsibility.
He particularly distinguished himself through his meticulousness and quick response to incidents while working in the NOC, as well as his drive to develop security-focused alarm management processes. Kir is a reliable, solution-oriented, and collaborative individual who contributes positively to the work environment. I am confident that he will be a valuable asset to future employers."(Translated from Swedish)
References names are given by request.
He particularly distinguished himself through his meticulousness and quick response to incidents while working in the NOC, as well as his drive to develop security-focused alarm management processes. Kir is a reliable, solution-oriented, and collaborative individual who contributes positively to the work environment. I am confident that he will be a valuable asset to future employers."(Translated from Swedish)
References names are given by request.
👋 Currently open for new projects and would love to discuss how our ITBO expertise can seamlessly integrate into and elevate your next venture!
Independent ITBO Consulting & Terms
20+ Years of Experience & Counting!
1 000+ Businesses Scaled
1 000 000+ End Clients Served
🛠️ HACKSPETT ITBO: FRACTIONAL EXECUTION & TECH AGILITY
If consulting independently, I deliver specialized IT & Business Outsourcing (ITBO) without the slow paperwork.
I am tech-agnostic. Systems constantly update, so I focus on adaptable logic rather than getting stuck on single solutions. I identify risks, navigate compliance (GDPR/NIS2), and stitch existing platforms together. I eliminate manual friction and personally teach your team how to run their own tech & business.
Even if I'm open for it, You don't need a full-time hire—you can buy the exact fractional services you need.
📩 To view specific roles, service packages, use the button Check Services.
100% active execution, 0% overhead. No sick leave, office, admin -costs, — just secure, enterprise-grade IT on demand.
- Zero Traditional Overhead: Bypass Swedish employer taxes (arbetsgivaravgifter), vacation pay, and sick leave liabilities.
- Active-Hour Billing: Stop funding idle 8-hour shifts. You pay strictly for fractional, productive work and targeted block scheduling.
- Agile Agreements: No rigid, multi-month termination periods. Scale infrastructure and support precisely as your business demands.
- Corporate Accountability: Unlike "lone-wolf" freelancers, Hackspett is a fully accountable organization. We guarantee strict adherence to EU/GDPR regulations, bringing enterprise-grade ITBO expertise honed in both private and government sectors.
- Rate: 650 SEK / hour. (As a Freelancer, Outside Hackspett Services)
- Strict Tax Directive: All prices are exclusively quoted without 25% MOMS (VAT).
- Billing Logic: Time is billed fractionally for task/ticket support (1 initial hour + complexity time), or via strict block scheduling for operational oversight. Clients are billed for the full reserved time block.
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