Embedded Files
E-Business
🟢 Digital Presence🟢 Virtual Assistance 🟢 Ecommerce 🟢 SaaS
100% Execution. 0% Idle Time.
We do not just reduce your overhead; we upgrade your Business & IT architecture.
We build secure, AI-augmented systems directly in your own Workspace.
You own 100% of your tools, code, and data—but you only pay for active human execution.
We build secure, AI-augmented systems directly in your own Workspace.
You own 100% of your tools, code, and data—but you only pay for active human execution.
Fractional Costs, Enterprise-Grade Execution
You may have heard of fractional IT—we applied the exact same logic to digital business operations.
Choose where, with what, and when you need help.
No hiring. No overhead. Ready for service.
By utilizing smart automation and shared resources within our secure EU infrastructure, you get top-tier CTOs, developers, and support staff at a fraction of the cost.
The Service Package Lifecycle - Revision, Managing & Scaling
A case example for hackspett.org:
An established Swedish e-commerce company realized they were severely exposed to the upcoming EAA (European Accessibility Act) and GDPR compliance fines. They also wanted to scale their marketing but were drowning in daily IT server administration.
Get a package for you needs here or pick a own cloud team below, you can click on each to read more about the service packages we have:
Starting Business
Fixed onboarding logic. We engineer the base tech, legal compliance (GDPR/EAA), and foundational setup.
Fixed onboarding logic. We engineer the base tech, legal compliance (GDPR/EAA), and foundational setup.
Managing Business
Automated maintenance and scheduled human oversight. As-is with ITIL.
Automated maintenance and scheduled human oversight. As-is with ITIL.
Scaling & Marketing
Strategy and execution on a minimum monthly disposition.
Strategy and execution on a minimum monthly disposition.
Revision & Test
Security audits, code reviews, and EU compliance checks (NIS2).
Security audits, code reviews, and EU compliance checks (NIS2).
Filling the Vacation Gap without Temp Agencies
A case example for hackspett.org:
A scaling SaaS company had an internal team, but their Lead Developer and sole IT Support Agent went on a 4-week summer vacation. Hiring a traditional temp agency would have forced them into rigid 8-hour daily contracts, paying massive overhead for idle standby time.
They used Hackspett fractional cloud team, to solut the first year.
Build Own Online Cloud Team
Use our tool to build Own Custom Online Cloud Team
Online Cloud Team
See what professionals we have, pick them in our own Cloud Team Tool bellow.
Bypass the standard packages and handpick your fractional experts.
From a Lead Architect to an SEO Strategist, construct your custom roster and pay strictly for active execution.
Zero overhead. Zero idle time.
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Strategy
Board Member
Interim CEO
Fractional Board Advisory & Digital Architecture.
Access elite, C-level strategists to roadmap your business expansion without the massive overhead of a full-time executive. We architect your digital empire, run critical ROI analytics, and ensure strict compliance with aggressive EU directives (GDPR, EAA, NIS2). You pay for precision guidance, not executive downtime
Access elite, C-level strategists to roadmap your business expansion without the massive overhead of a full-time executive. We architect your digital empire, run critical ROI analytics, and ensure strict compliance with aggressive EU directives (GDPR, EAA, NIS2). You pay for precision guidance, not executive downtime
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Management
Tech Chief (CTO)
Ops Chief (COO)
Key Account Manager (KAM)
Technical Account Manager (TAM)
Interim Leadership & Operational Oversight.
Deploy experienced operational managers (COO/CTO) on a flexible, block-scheduled basis. We translate high-level strategy into automated, daily workflows and manage your SLAs. We keep your projects moving and your teams aligned, billing only for the active hours required to drive results.
Deploy experienced operational managers (COO/CTO) on a flexible, block-scheduled basis. We translate high-level strategy into automated, daily workflows and manage your SLAs. We keep your projects moving and your teams aligned, billing only for the active hours required to drive results.
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IT & Development
IT Project Mgr
IT Manager
Cybersecurity
Developer
IT Support
Full-Stack Engineering & Cybersecurity.
Replace bloated IT departments with an agile cloud team. From custom Script automation and API integrations to state-of-the-art infrastructure security and Tier 1–3 incident resolution. You own the code and the environment; we log in, build, patch, and log out. Billed purely on active development and ticket complexity.
Replace bloated IT departments with an agile cloud team. From custom Script automation and API integrations to state-of-the-art infrastructure security and Tier 1–3 incident resolution. You own the code and the environment; we log in, build, patch, and log out. Billed purely on active development and ticket complexity.
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HR & BPO
HR Manager
HR Assistance
Accounting Assistance
Recruiting Responsible
Customer Service
Virtual Assistance
Corporate Accounting, Compliance & Support. Seamlessly outsource your administrative burden. Our experts handle complex Swedish corporate accounting, strict labor law compliance, and scalable customer service (CX). Support is billed fractionally, ensuring you never pay for idle staff during low-volume periods.
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Marketing
Marketing Mgr
Digital Marketer
Copywriter
UI/UX Designer
Data-Driven Growth & Automation. Execute precision marketing campaigns driven by AI-augmented analytics rather than guesswork. Our specialists focus on automated funnels, SEO, and ROI-based ad spend. We deliver measurable market expansion and lead generation, executing high-impact tasks on an agile, pay-as-you-go basis.
Fractional Billing: Choose Your Engagement Tier
We eliminated the financial drain of rigid IT contracts.
Our Service-Level Agreements (SLAs) are directly tied to your operational predictability.
Pre-book your monthly hours to secure our lowest enterprise rates, or utilize our flexible Ad-Hoc track for sudden, unpredictable bottlenecks.
You control the urgency; you control the cost.
Service-Level Agreements & Pricing
Tier 1: Pre-Booked / Retainer (The Predictable Track)
Best for: Strategic scaling, ongoing marketing, regular maintenance.
How it works: You commit to a minimum of 1 hour per selected service each month.
By providing us predictability, you unlock our lowest rates (starting at €20/hour).
Standard delivery is 2–3 business days.
How it works: You commit to a minimum of 1 hour per selected service each month.
By providing us predictability, you unlock our lowest rates (starting at €20/hour).
Standard delivery is 2–3 business days.
Tier 2: Ad-Hoc / Pay-As-You-Go (The Flexible Track)
Best for: Unpredictable IT support, sudden bug fixes, minor updates.
How it works: No monthly commitment. Submit a ticket to the Kanban queue, and our system routes it to the right expert. Billed at standard rates (starting at €50/hour).
Task Logging: Every initiated task or support ticket is billed as 1 initial hour, plus any additional time required based on complexity.
How it works: No monthly commitment. Submit a ticket to the Kanban queue, and our system routes it to the right expert. Billed at standard rates (starting at €50/hour).
Task Logging: Every initiated task or support ticket is billed as 1 initial hour, plus any additional time required based on complexity.
Tier 3: Acute / Rush Delivery (The Emergency Track)
Best for: Critical server failures, urgent campaign launches.
How it works: Immediate priority routing. Completed within 24 hours.
Billed at premium rates (€100/hour or €200/hour, strictly dictated by technical complexity and urgency).
How it works: Immediate priority routing. Completed within 24 hours.
Billed at premium rates (€100/hour or €200/hour, strictly dictated by technical complexity and urgency).
Example Case, SLA & Costs
Logic: Need an ongoing desk (e.g., phone/chat support every Tuesday, 13:00–16:00)?
The Time Block: 3 hours per shift, 2 days a week (approximately 24 billable hours per month).
The Pricing Engine: Because this provides us with operational predictability, the client qualifies for the Tier 1 Retainer rate (starting at our €20/hour floor, scaled up depending on their enterprise status).
Estimated Base Cost: 24 hours * €20/hour = €480/month.
The Time Block: 3 hours per shift, 2 days a week (approximately 24 billable hours per month).
The Pricing Engine: Because this provides us with operational predictability, the client qualifies for the Tier 1 Retainer rate (starting at our €20/hour floor, scaled up depending on their enterprise status).
Estimated Base Cost: 24 hours * €20/hour = €480/month.
All listed prices and quoted rates are strictly exclusive of 25% MOMS (VAT) & One-time onboarding fee of €250 – €500 (+ €100 per 3rd-party integration, e.g., social media channels).
Choose Your ITBO Deployment Model
Stop paying for idle time. Deploy a highly efficient, AI-augmented cloud team tailored to your exact business infrastructure.
Turnkey Packaged ITBO Services
Deploy a pre-configured, dedicated cloud team instantly. We eliminate the guesswork with optimized, SLA-backed service bundles encompassing full-stack IT, EU compliance, and business operations. Simplify your scaling process and pay strictly for automated, predictable results.
Fractional Cloud Team Assembly
Architect a custom ITBO infrastructure. Hand-pick elite, fractional consultants across software development, state-of-the-art cybersecurity, and corporate accounting. Dynamically scale your operations and retain total control, paying exclusively for active, highly specialized labor.
About
20+ Years of Experience & Counting!
1 000+ Businesses, with over
1 000 000+ end clients, already served!
Our Story - From System Failure to Digital Freedom
The symbolism: The woodpecker (Hackspett) is known for its precision, its persistence, and the way it "drills" down to the core of a problem. This fits our "critical thinking" culture perfectly—we don't stop until we’ve found the solution.
We were born from a shared realization. As industry experts, we watched business owners get trapped in rigid employment contracts and obsolete structures—like paying for idle 8-hour workdays—that acted as financial shackles rather than tools for growth. We saw bloated corporations bogged down by pointless policies, often operating on the very edge of legal compliance.We asked ourselves: Why support a broken, inefficient system when we can build an infrastructure that actually drives real economic results?What We Believe InWe left the bloated corporate structures behind to do what we do best: architect, develop, and secure the digital future for those who dare to scale.
We were born from a shared realization. As industry experts, we watched business owners get trapped in rigid employment contracts and obsolete structures—like paying for idle 8-hour workdays—that acted as financial shackles rather than tools for growth. We saw bloated corporations bogged down by pointless policies, often operating on the very edge of legal compliance.We asked ourselves: Why support a broken, inefficient system when we can build an infrastructure that actually drives real economic results?What We Believe InWe left the bloated corporate structures behind to do what we do best: architect, develop, and secure the digital future for those who dare to scale.
- Result-Driven Agility (Soul & Drive): We don’t follow rigid corporate playbooks. We operate purely on results and passion. Through our fractional cloud team model, you pay strictly for active execution, never for idle standby time.
- Local Security, Global Power: We deeply value the Swedish business environment and European regulatory standards. Operating entirely digitally minimizes our footprint, while we handpick elite global talent to deliver enterprise-grade execution strictly within a secure EU framework.
- Respect for the Entrepreneur: We know small business owners wear many hats. You already know how to hustle—we are simply here to provide the AI automation, technical infrastructure, and human expertise you need to grow on your own terms.
Q&A
Why should I use a fractional Cloud Team instead of hiring a full-time employee or a cheap freelancer?
The traditional 8-hour workday is an organizational drain. When you hire an employee, you pay massive overhead for their standby time—even when servers are running perfectly.
Freelance platforms, on the other hand, offer zero data security and carry severe IP-leakage risks (especially outside the EU). The Hackspett model bridges this gap: you get enterprise-grade, EU-compliant professionals, but you strictly pay for their active, productive time. You own your digital assets 100%, and we share the expert's cost across our network.
You get a CTO when you need one, without paying for their coffee breaks.
Freelance platforms, on the other hand, offer zero data security and carry severe IP-leakage risks (especially outside the EU). The Hackspett model bridges this gap: you get enterprise-grade, EU-compliant professionals, but you strictly pay for their active, productive time. You own your digital assets 100%, and we share the expert's cost across our network.
You get a CTO when you need one, without paying for their coffee breaks.
How does the fractional billing engine actually work?
We utilize an automated tracking and categorization system. If you pre-book your hours, the system automatically applies our lowest rates. Ad-hoc tickets are billed as they occur. At the end of the month, a precision-generated PDF invoice is delivered, ensuring you only pay for active task resolution, never idle time. Minimum billing is 1 hour per initiated task/service.
What are the upfront costs to get started?
We charge a one-time onboarding fee of €250 – €500, depending on your company’s size and architectural needs. This covers engineering your base tech, setting up your secure command node, and establishing baseline GDPR/EAA compliance. If you require third-party integrations (e.g., social media channels, external CRMs), there is an additional €100 setup fee per integration.
Will I be locked into your proprietary software?
Absolutely not. We operate on a strict "no vendor lock-in" policy. We build your custom infrastructure, databases, and user portals entirely within your own Google Workspace or alike environment. You own the digital fort; Hackspett simply logs in, executes the work, and logs out.
How do you handle multi-question support emails?
To maintain analytical rigor, complex emails requiring different domains of expertise (e.g., coding, accounting, and legal) are split among our specialized cloud team. You are billed for the combined time of the specific experts required to resolve the full ticket accurately.
Is my data secure and EU-compliant?
Absolutely. We operate within a highly secure, enterprise-grade Cloud Workspace environment. We act as your legal-technical bridge, ensuring all operations comply with GDPR, the upcoming EAA (Accessibility Directive), and NIS2 cybersecurity laws.
The Reality Check Consultation
Not sure if your business idea is technically viable or financially scalable?
Book a Free Consultation.
At Hackspett, we operate on radical honesty and critical thinking. We will analyze your concept and your budget. If it is scalable, we will architect the roadmap. If your dream does not currently align with technical, legal, or market realities, we will tell you directly. We do not sugarcoat realities, and we do not build systems designed to fail.Report abuse